Managed Hosting
On-demand hosting. Full-time management.
Our fully managed hosting solution allows your team to focus exclusively on your sites and applications. How? By taking advantage of a dedicated team of systems administrators managing every aspect of your infrastructure environment.
Best for large, multi-faceted deployments, your DWTI managed hosting team will provide unparalleled 24x7x365 management of core services including database, security, monitoring, and backup.
On-demand
One-day deployment to get solutions up and running as soon as possible.
Higher Flexibility
Have all or only part of your infrastructure managed, with all services on month-to-month terms.
Expert Management
Enjoy 24×7 support, regular TAM reviews, and a customized reporting and escalation process.
Backup
DWTI’s approach to backup-and-recovery combines the best backup and high-availability technologies in the industry with best practices methodologies—all fully managed by your assigned team of certified engineers.
Database Strategy
Understanding your current database implementation and outline performance expectations are always the starting point for our team. Then your DBA will architect the ideal database infrastructure and management strategy for your immediate and long-term objectives, covering essential design considerations.
Security
We’ll assess your needs and create the optimal security strategy for locking down your environment while providing flexibility for peak performance. Our security procedures utilize industry best practices from sources including The Center for Internet Security (CIS), Microsoft, Red Hat, and more. All DWTI data center facilities are SOC 2 certified.
Monitoring
You’ll get access to the full and robust set of reports as well as an assigned team of engineers. Your Managed Hosting team is the first line of defense for alerts and will design a detailed monitoring plan and escalation process.
Team
There is no substitute for expertise and dedication; this is why DWTI’s most senior experts are attested professionals in their fields, incorporating both best practices and years of experience with each specific system in your environment. A dream team working directly with you to create and manage your solution.
Technical Account Manager
The frontline for your Managed Hosting account—Your TAM oversees all your requests or issues from start to finish, even through escalation.
Senior Systems Engineer (SSE)
These highly-specialized engineers with platform-specific knowledge help achieve the best performance and efficiency of your systems.
Senior Database Administrator (DBA)
This is your primary resource for optimizing the performance, growth, monitoring, and backup of your database.
Extended Support Team
A full team of certified specialists assists in optimizing your hosted environment and managing your account, with subject matter specialists including:
- Data center operations engineers
- Change control managers
- Billing specialists
Methodology
Our certified engineering and support team will assess your business goals and technology needs, design the ideal environment architecture to fit your objectives, and then provide a tailor-made support proactive management plan including backup with disaster recovery options, database administration, monitoring, and security services.
